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Re: No more gift at thé end of a world

Hello @Cyrilleaman, Hearty Welcome to our friendly King Community I am very sorry to hear about the issue in your game!! To answer part of your question, NO! It is not normal to "not receive the End Map Reward"!! You said, since a good time, do you remember when did it start? Couple of months ago or so, there was a… -
Re: Game took my gold bars
Hi @tbud, welcome to our community. Gold bars should never be missing. Unfortunately, we cannot look into your account here but I am going to ask you to please get your user ID # by following the steps from here. Once you have your number please complete the contact form: https://soporto.king.com/contact They… -
Re: Holiday calendar
Hi @mjohns - welcome to our friendly community. That is extremely odd. Has your game updated in the App Store recently? Are you able to play all of the levels for this week perhaps? what device do you play the game from and what’s your user ID? If you can provide some of the details above the King team can research it… -
Re: Game Ended Before Turn Was Over

Hello and Hearty Welcome to our friendly King Community I am very sorry to hear about the issue in your game!! Sometimes, the Special Candies are causing these glitches!! I am not sure what else you can do right now, as your turns are over now to play the level!! May be you will get another chance to play the level… -
Never got Dachs
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Re: Internet not available

Hello @epiqueen1 Hearty Welcome to our friendly King Community I am very sorry to hear about the purchase you are having in the game!! This King Community does not deal with the Purchase issues as the query includes your personal details! Hence, I would suggest you to contact the King Support team through this link:… -
Re: Holiday calender

Hello @flamingo76 Hearty Welcome to our friendly King Community I am Very Sorry to hear about the issue!! Do you remember collecting "all the Gift Boxes" in all 7 levels you have played? Also, did you win all the levels or did you loose any 1 of them? Because, if you have missed even one gift box -- which is "level… -
Didn't get my daily/weekly reward for the calendar yesterday
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Re: Never got the dog costume.

I have completed every day/week for this event, including receiving the prize for each, however I have not received any of the costumes that were available. At first I thought it might take longer than a week for each, but then I kept getting the messages that I had all of the characters/costumes. I'm confused as to why I… -
Re: Why didnt I get my costume today?

Hello @bluebutterfly2015 Hearty Welcome to our friendly King Community Very Sorry to hear about the issue!! Do you remember collecting "all the Gift Boxes" in all 7 levels you have played? Also, did you win all the levels or did you loose any 1 of them? Because, if you have missed even one gift box -- which is "level…
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