glitch with level 255

Cat071

Im on level 255 on candy crush jelly saga there are 4 bits to fill with jelly its been working all right upto now but today it lets me start on the first box and then instead of moving to the right it goes down to the last bit where there is no jelly so i am unable to complete this level and move on.  

Cat071

I have now updated the app and level 255 is working again it doesnt run the way it was but when it goes down to section 4 it now has jam there enabling you to complete this level.  So if you have an update please download this and your level should work. 

Purpley

I cleared the cache in settings applications and it corrected it.

Emma_Pearce

Hi I'm having the same problem but I can't seem to find where you clear these. Could you give me a step by step guide please thanks 

Cat071

There is no option to clear the cache in the application settings. I've tried uninstalling the app but it's still doing the same thing. And now I've lost all my boosts as well through uninstalling it. 

Vikki_Kaczmarek

I play this game on the mobile app and there is no way to clear the cache. 

Vikki_Kaczmarek

I'm sorry to post 2 posts, but I too have this problem.  I play the mobile version and have uninstalled and reinstalled the game with no luck. There is no cache to clear on my phone and there is no way to pass this level when it skips to the 4th level of play before doing level 2&3.  Please help. 

Cat071

I have now updated the app and level 255 is working again it doesnt run the way it was but when it goes down to section 4 it now has jam there enabling you to complete this level.  So if you have an update please download this and your level should work.