Timer Issues

Barbara_Fuchs

I have recently passed level 40 of Jelly Saga and I am stuck on the "Unlock Episode!" Screen which keeps resetting to 3 days when I open the game after exiting. I am now on the fourth day and the timer has reset twice. I am playing on Facebook from my desktop. It will not let me go forward with a purchase either. What can I do to resolve this issue? 

Cezdiamond

Hi Barbara- Thanks for posting on King Care. Sorry for the delay in getting back to you and that you have been experiencing a problem progressing in your game. 

Does the problem persist? 

Please could you try our desktop troubleshooting steps here: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out 

Let me know how you get on :-) 

Have a lovely week!