Why wont misty be saved after ive passed level 5

Resa_C

I have passed level 5 to save misty and nothing happened. Why it that.  Also on levels i will have 8 of 3 puffler levels passed and still wont advance to next level. Why is this. 

Lady_Choo

Good evening Resa C. I am so sorry that you have had issues and nobody has responded until I popped up tonight. 

Are you still having issues or is it better now?

sashaanaya

Why wont misty be saved after ive passed level 5

When I read comments in 2017 support sent an email to people.

Lady_Sarina

G'Day @sashaanaya

I'm guessing you are talking about the Misty side Game in The Jelly Book.

Some will reply to clear your cache or make sure your app is updated. Have you done those things already?

I have Misty in my game today too, so I'll give it a go to and get back to you.

Here is a link you can try in the mean time.

https://community.king.com/en/candy-crush-jelly-saga/discussion/246544/all-you-need-to-know-to-fix-bugs-and-answer-your-questions-read-before-posting

Could you also please put your player ID here so that you may be able to be helped further. Please also know you may not get an answer until Monday :0)

@Lola_Pop

NamTruong2001

Could you capture the screen? A screen will help us find the issue.

nguyenanhduy1591999

Delete the cache.

Lady_Sarina

G'Day Everyone,

I checked Misty in my game.

On passing level 5 and saving Misty, there was no Reward Pop Up indicator. However, when I entered a level on the Main Jelly board, they were already in my Boosters stash. So I could have selected them as Boosters to use, if I wanted to :0)

Hope that is helpful but yes, you can clear the cache if you like too 😀😀

Have a Jellylisious Day 🎈