Not getting boosters after it says i won them. Why?

John_Poldiak

Not getting booster when it says I should get them.....................................

Xarly

Hi John,

Can you please be more specific regarding when and in which scenario do you encounter this issue? That way we can help you out :-)

Cheers,

Xarly

Susan_Owen

When I win game it says I have evieved a booster but I don’t get it this has havppened several times this week

Harriet_Rosenber

Not getting prizes when it says I won

skwanqhqnj

I won fair and square

Lady_Sarina

Hi @Susan_Owen @Harriet_Rosenber @skwanqhqnj

Welcome to the Jelly Community!! :0)

Would you let me know where the prizes were won please?

Mastery Ranking up, Royal Ball - Fishing with Friends, Episode Race (teams with Misty) or from the Main Map Treasure Chests?

Are you playing through Facebook and which devices are you playing on?