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Not getting boosters after it says i won them. Why?

John_Poldiak
John_Poldiak Posts: 1

Level 1
in Support

Not getting booster when it says I should get them.....................................

Answers

  • Xarly
    Xarly Posts: 2,509

    Hi John,

    Can you please be more specific regarding when and in which scenario do you encounter this issue? That way we can help you out :-)

    Cheers,

    Xarly

  • Susan_Owen
    Susan_Owen Posts: 1

    Level 1

    When I win game it says I have evieved a booster but I don’t get it this has havppened several times this week

  • Harriet_Rosenber
    Harriet_Rosenber Posts: 1

    Level 1

    Not getting prizes when it says I won

  • skwanqhqnj
    skwanqhqnj Posts: 2

    Level 1

    I won fair and square

  • Lady_Sarina
    Lady_Sarina Posts: 5,618

    Hi @Susan_Owen @Harriet_Rosenber @skwanqhqnj

    Welcome to the Jelly Community!! :0)

    Would you let me know where the prizes were won please?

    Mastery Ranking up, Royal Ball - Fishing with Friends, Episode Race (teams with Misty) or from the Main Map Treasure Chests?

    Are you playing through Facebook and which devices are you playing on?

Hey! Would you like to give us your opinion?

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