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My game is Freezing

54191229735419122973 Posts: 3
edited October 24 in Support
my game is starting to freeze when I get to an almost win.   All I can do is close the game and restart.  Then I’ve lost the boosters I’ve used.   Not happy!    Wasting my money. 😡

Answers

  • QueenMiaQueenMia Posts: 5,867 Community Manager
    Hey there @5419122973 and welcome to the Community :waving:

    I would suggest you to clear cache and cookies from your device and make sure you have the latest game version installed. That usually helps with any issue of that kind. 

    If that does not solve the problem, please let us know what device you're using and the game version. A screenshot of the frozen screen and an explanation as to when it freezes would also be very helpful to be able to assist you :)

    Thanks🍒

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  • ElsaElsa Posts: 20,951 Superstar
    Hi @5419122973, welcome to our community.  I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here.  We always run contests so be sure to do them for a chance to win gold bars.
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