Why can't I play the Royal Championship? (UNDER INVESTIGATION)

NamTruong2001

https://community.king.com/en/candy-crush-jelly-saga/discussion/comment/1287331#Comment_1287331

did anyone get two other problems below like me? I tried to hit "back" button at the bottom right and it's no use.

Spinnifix

https://community.king.com/en/candy-crush-jelly-saga/discussion/comment/1287384#Comment_1287384

Hello! I passed everything on yesterday. I think everything that has to do with the RC is being investigated. Please have some patience!!

NamTruong2001

This is all Mastery Rank's fault. Now I start to hate it. 😠

Lola_Pop

Hello Jelly Crushers,

We have some good news for you- the team has found the fix, and it should be live when the next championship starts, at least for Android devices. It is very important, however, that you update your game and device to the latest version in order to receive this fix.

I hope you can accept our apologies for the inconveniences, Royal Champions!

DeepshikhaSharan

The event is now fixed! You just have to update the game once and it will be alright again! Have fun!

Tomatohead70

Thanks for your help!