Why can't I play the Royal Championship? (UNDER INVESTIGATION)

hechicerilla

https://community.king.com/en/candy-crush-jelly-saga/discussion/321941/royal-championship

Hi. Welcome to the sweet King community.

Please try turning off your device's internet connection for a couple of minutes, with the game running. Then turn on your device connection again, it should now work properly. Some players solved it that way.

I will be here for anything you need.

Thanks and keep enjoying

momosix

I've had the same phone. Not the problem

ancfun

I've got the same issue on an iPhone.

domanmom

I have tried everything suggested such as on/off connections, deleting cache, ensuring lots of memory space, reinstalling, resetting network connections, log in/out and absolutely nothing is fixing this. Is it possible there is some sort of conflict with other apps? 💚 Thanks!

hechicerilla

https://community.king.com/en/candy-crush-jelly-saga/discussion/321916/royal-championship-suddenly-not-working

Hello 👋

Welcome to the sweet King community.

While we wait for a solution for this connection problem, I will tell you that some players have managed to fix it by turning off the device's internet connection for a couple of minutes with the game open. When I turned on the device connection again everything worked correctly.

Luck 🤞

Thanks and keep enjoying

hechicerilla

https://community.king.com/en/candy-crush-jelly-saga/discussion/comment/1283980#Comment_1283980

https://community.king.com/en/candy-crush-jelly-saga/discussion/comment/1282152#Comment_1282152

Hello 👋 Welcome to the sweet King community. While we wait for a solution for this connection problem, I will tell you that some players have managed to fix it by turning off the device's internet connection for a couple of minutes with the game open. When I turned on the device connection again everything worked correctly.

Luck 🤞

Thanks and keep enjoying

IMPORTANT It is not about turning off the router or device you are connected to, I am talking about turning off the connection on the device you are playing on. When the error message appears, you turn off the connection, wait two minutes and turn it on again. I insist on the device you are playing on, not the router. Please let me know if it worked here 🤞

dlandau2018

Mine doesn’t work either and I’m on an iPhone

Clare1312

I was having the same problems on my iPhone with it saying 'no internet' for the Royal Game, but working fine on the main game. I did as suggested above: opened the game, kept it open but turned off my internet (wifi and data), waited for 2 minutes and when I turned them back onagin, it worked. Hope this helps!

Kma531

I was not able to access the Thursday/Friday Royal Championship game. Today. Saturday, December 12, 2020, I was able to play a few rounds. When I tried to access the the game several hours later, the error message " No internet connection" appeared yet again. This is an ongoing issue with this game and incredibly frustrating. All the instructions provided (clear your cache & cookies, turn your internet on & off, restart your phone, restart the game, etc) don't work. This is a flaw with the game, especially when it affects all types of phones.

trahyaj

I just tried disconnecting my iPhone from WiFi/cellular data for a few minutes and then reconnecting, as suggested above. This didn’t work for me :( I’m still getting the “no internet connection” error message.