Candy crush jelly shows a black screen

mollierosie

Candy crush jelly shows a black screen and unable to play

stan1981

Can screenshot? Can check whether u have more than 2GB of memory ? N ur wifi n data speed.

Patty_Schultz

I'd love To Play Candy Crush Saga Jelly Game's With Everybody whose on Facebook Games Thank You Very Very Much Sincerely Ms.Patty Schultz Aka Ms.Olive Oyle

stan1981

@mollierosie is it working fine for u?

mollierosie

Screen shows a creature trapped in a jar?

Lola_Pop

Hello @mollierosie and thanks for getting back to us!

Is this what the screen shows?

Are you playing on Facebook Gameroom?

If so, can you please try to play through the browser?

Thanks a lot for your cooperation!!