Level 1938

Jared_Buttry

Can you guys remove 1 color? I can’t handle this 3 section challenge (especially the 3rd one) with 5 colors due to fish not targeting the candies & blockers in monkling’s paths. I had max tier win streak & all timed pre game boosters but not even close enough to beat this level.

fthozy

I'm so new and so far at level 1938 for me :)))

loveon

hello,

I was playing on my samsung galaxy tablet, and it crashed.

Can I retrieve my level 1938?

rajdeeptb

https://community.king.com/en/candy-crush-jelly-saga/discussion/293102/level-1938

Hi dear

Studio Makes changes in game when They understand That It Can Be Cleared In Few Moves Or Candy's Or Want Some more Moves or Candies want.

I am tagging To @Pitty_Kitty to help more

rajdeeptb

https://community.king.com/en/candy-crush-jelly-saga/discussion/comment/1018377#Comment_1018377

Hi dear

want to Restore Your Progress please read this 👇

https://community.king.com/en/blog/kb/articles/563-the-progress-ive-made-isnt-showing-in-my-game-how-do-i-get-it-back

Please Read This If your game Crashing 👇

https://community.king.com/en/blog/discussion/247354/is-your-game-crashing-or-not-loading-on-pc-facebook

Pitty_Kitty

Hi @Jared_Buttry

Sorry you haven't received more assistance in the past months. Were you able to pass the level? Are fish still behaving strangely?

Pitty_Kitty

Hi @loveon and welcome to our community :)

Sorry your game app crashed. Did your progress go back to level 1 afterwards? Do you have a Facebook or King account (email + password)?

Here some other useful tips for preventing crashing in a Android device in the future:

https://community.king.com/en/blog/discussion/234676/is-your-game-crashing-on-an-android-device

Here some other tips Android device, provided you have a King or Fb account, of course:

• Make your device software auto update. Make sure the Andoid is updated to the latest version. Android needs to be at least Android 5 or later version.
• Make your game app auto update.
• Don't open game when battery below 25%
• Don't accept incoming call when you playing this game.
• Close all background running app before start this game.
• You will need to have at least 2 GB of free memory
• The RAM needs to be at least 1 GB on the phone
• Force close/ for stop all apps and restart the device
• As a last resort reinstall the game app, you will lose all boosters and stored lives but not progress and gold bars if you have an account.

Let us know 😊

Btw, a tip for a newbee: the discussion you've posted on is an old one and about a different topic. I'd suggest to click the support section and then "ASK A QUESTION" green button at the top right next time to start your own support discussion. It can help avoiding confusion 😅 Thanks

thanks @rajdeeptb 😃