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I have lost all my progress and bars, I was saving my progress on my email and by mistake I opened Level 1, how do I recover my original account Level 908 and all my bars? Please HELP ME!!!!!!
Hi Spark, glad to know all is good now and hope you have a good day and fun time playing your game. Glad to be of help. Take care and stay safe 😊😊🍭
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Hi there, before you log in to the email account, are you playing under FB? If yes, pls refer to the screenshot and procedures below.
@wykoon Thanks for your quick reply but this is the CCJS Community not the CCS Community. Please keep in mined when you answer next.
As for your question @Spark1 To provide you any kind of help, I first need to know if you were connected to Facebook or King Account or not.
If you were connected already to Facebook or King then just log back in to your account!
If you were not connected to Facebook or King then please head to this link here or https://soporto.king.com/contact.
Also, we would like to welcome you to King Community!! Please follow the link below to read about the Community! Start your community journey here! 🐝
Well noted. Thank you.
@Spark1 yes, the screenshot is from my CCS, pls ignore the image but the general steps still applies, i.e. log out from your King account and reconnect to your FB, if you've previously logged in to play. Otherwise, you may refer the full details on the link I've posted below my comment in my first post or contact our Support team as mentioned by DeepshikaSharan 🙏🏻🙏🏻🙏🏻
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Thanks, I got a lot of comments and help and solved the issue. Thanks again