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Comments
Thank You for fixing it. I thought people were just not sending lives back to me. Because I ask everyday and despite the fact I send lives to people it's been a while since I've gotten any from friends. But, my teammates, 2 of them anyway, always send to me. Thanks Everyone.
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1 · Helpful Woah! 1Sweet Love HahaHello Jelly crushers & spreaders!
Just a heads-up for you: The Studio has just informed us you'll need to update your game app MANUALLY this time in order to avoid technical problems!
🍭 Play Candy Crush Saga 🥤Play Candy Crush Soda Saga 👭Play Candy Crush Friends Saga
🍮Play Candy Crush Jelly Saga 🍏 Play Farm Heroes Saga
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1 · 1Helpful Woah! Sweet Love HahaHow do I update ... sooo fed up everytime I try to log in getting a message There was a connection error, try again in a bit. I know my internet connection is fine as I can sign into other king games ... this is doing my head in and spoiling things for me
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3 · Helpful Woah! 2Sweet 1Love HahaIn addition to my previous message... I have done what it says about opening the app etc but I do not have an option to update it just tells recent update, which is outlook... so disappointed
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2 · Helpful Woah! 2Sweet Love HahaMy phone automatically updated it. I’m still having this issue & have been since June.
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1 · Helpful Woah! Sweet 1Love HahaHi @CallyJFT96 and welcome to the community :)
If you receive that kind of message you have a bigger problem than not getting lives from friends, I'm afraid. Your app got corrupted and now it can't connect to the server regardless of your internet connection, which means you can't use your gold bars and most importantly save your progress when you play.
Please read this post:
You could try as suggested below and see if it can help:
Usually though this error can only be solved by unistalling and reinstalling the app because there's no general fix for this. You'll get to save your gold bars and the most recently synced progress but you'll lose all the boosters because they cannot be transferred.
Hope it helps
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1 · 1Helpful Woah! Sweet Love HahaI got that same red message about an hour ago. I tried closing and going right back in, that's where it got weird. Put a bunch of IP addresses up on the screen saying they were mine but I highly doubt that since it also said something about a vanilla sever and Minneapolis. I'm all the way as far as you can go east in Wisconsin before you hit the water. Strange but not enough for me not to just close it and reload the page. 3rd time got me in! Fun Times!
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1 · Helpful Woah! 1Sweet Love HahaHi there!
@CallyJFT96 , in this specific case, the change on Facebook is only affecting the sending and receiving of lives, not the connection in general. So @Pitty_Kitty is right- these are the steps you should try out, please, to get back on track.
@Lindz1026 , this time it's necessary to update the app manually. HERE you'll find the guide on how to do it. 😊
I hope this helps!
🍭 Play Candy Crush Saga 🥤Play Candy Crush Soda Saga 👭Play Candy Crush Friends Saga
🍮Play Candy Crush Jelly Saga 🍏 Play Farm Heroes Saga
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1 · Helpful Woah! 1Sweet Love HahaHi there!
My progress on my phone and on Facebook Gameroom is completely different and not aligning. What do I do, please?
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1 · Helpful Woah! 1Sweet Love HahaI'm trying to connect Facebook, how can I do that to sync my progress?
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1 · Helpful Woah! 1Sweet Love HahaI am still having problems giving energy to the players and when I get energy on the screen it does not accept. I play on my computer all the candy crush games. It works on my tablet(Amazon) just not on my computer, I checked the status of the games on facebook and everything looks okay, so I still do not know what to do. I also play other games and contacted them and they said facebook was still working on it. By the way how do you update, I can not find it. On my tablet, it updates automatic. Please advise. Thank you and by the way, I just love all your games.
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1 · 1Helpful Woah! Sweet Love HahaHi @BettyB666 ,
I'm not sure if these tips can help you aligning your progress, but if you wish to check them out:
to be fair I'm not familiar with facebook gameroom so I'll tag @Lola_Pop
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0 · Helpful Woah! Sweet Love HahaHi @NYCROCKS ,
if you don't have any account you can save your progress through facebook. In your app you can decide which account you wish to save your progress with: king or facebook account.
If you have a king account (email + password) you can sync your progress between king account and facebook account.
You can do this by going to king.com on PC (it doesn't work on mobile) and then follow these steps:
hope it helps :)
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0 · Helpful Woah! Sweet Love HahaHi @ILoveKingGames2020
if you play on facebook via pc browser then the only way to update I know is updating your browser.
if you open this link with the browser you use it can tell you if it's up to date or not:
hopefully @Lola_Pop can offer better advices
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0 · Helpful Woah! Sweet Love HahaHi Pitty_Kitty
I checked, my web browser is up to date. I tried your suggestions but my game is still not synced
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0 · Helpful Woah! Sweet Love Haha