Why does the game freeze?

mischa2829

After a big move the game freezes and it won’t let me do anything 🥴

kiara_wael

Hi and Welcome to our Community

Please check this page

https://community.king.com/en/blog/kb/articles/471-my-game-keeps-freezing-or-crashing-what-should-i-do

RegalRenz

Hello @mischa2829 and welcome to the community! I hope the tips our dear Kiara provided helped!

Diamond_Lim

https://community.king.com/en/candy-crush-jelly-saga/discussion/322721/why-does-the-game-freeze

Welcome to Sweet King Community! 👑

How about you tried to follow these troubleshooting steps of Crashing/Freezing issue/bug. (I hope haven't this happens! 😊) 

You can click here if you have playing any device 👇and all of the supports solved by Community Team, then you can find and follow troubleshooting steps that I hope this helps. 😉

Android

iOS

Kindle

Windows mobile

Computer

⚠️ NOTE ⚠️

If you want to try uninstall and install steps, you have your gold bars are saved/transfered but all of the boosters have lost and some events will be reset and gone.

🔥 Hot topics here right now 🌶

🌟 Need Gold Bars on this game? Join Here and Here (Gerenal)! 🌟

Spinnifix

Hello and welcome to our beautiful community

I've read it over and over that the games are freezing. That's why I'm passing it on directly. It could be a mistake from the studio. Hope you get an answer then.

Good luck