Royal Challenge......frustration

Elthan

Is this fair? I WIN...then the gane lags on connection....when I re-enter the challenge, guess what, I lise!!!!!

johan1082010

I will help you. Check update-Clear cache-Close apps-Open game-Log in back.

Spinnifix

Hello and welcome to our beautiful community

If you have problems with the game and@johan1082010 troubleshooting doesn't work. Do I have to report it. And for that I need your ID number. You can find them here:

https://community.king.com/en/bubble-witch-saga/discussion/247377/what-is-my-user-id-and-where-can-i-find-it

https://community.king.com/en/pet-rescue-saga/discussion/258608/how-can-i-find-the-game-user-id-on-facebook

Good Luck

wykoon

Hello there @Elthan and Happy New Year to you!

There seems to be issue with RC lately but the same has been fixed for Android and users have been advised to update the app.

Please ensure that you have updated the app to the latest version. If you haven't, please do so and refresh the app by restarting your device.

Sorry that your win levels were not registered and unfortunately, you have to replay it. However, if you have spent on buying boosters for the event and unable to use it due to game crashing, please contact King's Support team by clicking on the "Contact Us" button at the bottom of this page to get refund.

Kindly let me know if you still need help with other issues in the game.

Thank you ☺️