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Game Freezing

HookyHooky Posts: 112 Level 3

The Game loads but won't go any further or start the Game Play

Comments

  • Diamond LimDiamond Lim Posts: 37,928 Diamond Diaries Moderator

    Welcome to Sweet King Community! 👑

    How about you tried to follow these troubleshooting steps of Crashing/Freezing issue/bug. (I hope haven't this happens! 😊) 

    You can click here if you have playing any device 👇and all of the supports solved by Community Team, then you can find and follow troubleshooting steps that I hope this helps. 😉

    Android

    iOS

    Kindle

    Windows mobile

    Computer

    ⚠️ NOTE ⚠️

    If you want to try uninstall and install steps, you have your gold bars are saved/transfered but all of the boosters have lost and some events will be reset and gone.

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  • Hey! Would you like to give us your opinion?

  • SpinnifixSpinnifix Posts: 15,210 Ambassador

    Hello and welcome to our friendly community

    Please close the app, search for the update and update your game, clear the cache and reopen. Please play a level and the game will update. Hope that helps! Otherwise, please get in touch, thank you

                                                                 
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