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Someone stole my profile

TaraFB
TaraFB Posts: 31 Pro Player 👑
in Support

Someone cloned my account . I did not win that game but it seems I played myself ??? WHAT THE HECK is going on ?

DB2CB9A4-B677-4D35-9487-15E919E0ABC2.png


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Answers

  • TaraFB
    TaraFB Posts: 31 Pro Player 👑

    And btw ? That’s an old profile pic . Why doesn’t it show the emoji I chose ?

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  • Lady_Sarina
    Lady_Sarina Posts: 5,617 Level 5

    Hi @TaraFB

    Sometimes troubleshooting maintenance can help and is good to do every now and again.

    Clear game and browser cache and check your game and device are updated.

    Also check available storage on the device.

    Also is your account synced. you can find info on that here.

    Thank you for the screenshots. Would you also please provide your Player ID. :0)

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