Problem with game

LisaThurberPhinney

I’m at level 3583 and I complete the level and win and the screen freezes not allowing me to move on to the next level. I have lost some of my boosters because if this.

thank you.

DeepshikhaSharan

https://community.king.com/en/candy-crush-jelly-saga/discussion/339389/problem-with-game

Welcome to the King Community, dear @LisaThurberPhinney! We hope you have a great time around the forums.

For your issue, please try the classic troubleshooting steps, which are to check for app updates, clear app cache and restart your device. After that, please try playing the level again, please let me know the result.

Have a Great Day