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game won't load
newhope1957
Posts: 1
Level 1
in Support
why won't my game load?
0
Answers
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Hi @newhope1957
Welcome to the Jelly Community!!
Try this link here for troubleshooting steps :0)
Screenshots and Player ID's help a lot when trying to understand an issue.
Also which device are you on, what platform are you on - Facebook?
Have you tried the basic maintenance steps of clearing you game and browser cache? How's the storage on your device - do you have at least 2GB free? Are your devices and apps updated?
I know that's a lot to consider but these things are really helpful to know on our end please 😃
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