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"Answers" and "Accepted Answers"!

Hi everybody!

I start a new discussion about "Answers" and "Accepted Answers" here in the RC section of the Jelly forum!

Someone can tell me that I can navigate in the main forum to find answers etc.

I did, but I did not find clear answers for everything I want to know, so I prefer to discuss it here, with you and find out all about! 😃

As far as I know, an accepted answer is an answer that has been accepted by the person who asked a question! I know this because I have an accepted answer!

I have noticed also, that there are threads marked as "Answered" and my question is:

  • What is the difference between "answer" and "accepted answer"?
  • Who decides if and when a thread is marked as "answered"?
  • Why some threads that have an answer to a question, a correct answer and not a dialogue after this, are not marked as "answered"?
  • Which factor indicates that an answer is correct and there are not needed information missing?
  • Does the "answered" thread give points?

Thanks in advance! 😃

Prev13

Comments

  • headoperationsheadoperations Posts: 4,752 Level 5

    @NikolaosProdromidis

    Questions are marked “answered” after one person has replied. That person who is first to reply receives 2 community points.

    Questions are marked with an “accepted answer” only if the person asking the question selects an answer that was submitted.

    “Accepted Answers” are the only ones that count towards obtaining community “answer” badges.

    The “answer” badges are the only badges of high value.

    However, it is nearly impossible to obtain the “answer badges” because questions rarely are marked with “accepted answers”

    Most questions are asked, then that member is never seen again.

    It’s just part of the flawed point system

    I think I still need 44 more accepted answers until I would receive another “answer” badge, but I won’t live long enough to see that occur

  • Hey! Would you like to give us your opinion?

  • Nikolaos_ProdromidisNikolaos_Prodromidis Posts: 1,834 Level 4
    edited August 3

    @headoperations , thank you for your detailed answer!

    I know about people who ask something, don't mark answer as "accepted" and then disappear! It is a real problem in all forums and we cannot do anything about it! I call them "parashutists"! 😁

    About accepted answers badges, for me they do not exist, even in my craziest dreams!! 🤪

    Another basic question: if the first answer to a question is indicated as "answer", why it is happened only in a small number of them?

    Is there anything that indicates if a post is considered as "question" and so it must have an "answer"?

    For example,in this thread, the 1st post of mine is definitely a question, so your second post is the "answer"!

    I did a question, I got an answer! Why this thread is not marked as answered?

    Who decides about it: the mod, another staff member, the system itself automatically, something else?

    Why I have not the opportunity to give you an "accepted answer" here? I would be glad to do it, because your answer covered my question!

    Something last: if someone quotes the 1st post in the 2nd post is this considered as "answer"?

  • headoperationsheadoperations Posts: 4,752 Level 5

    @NikolaosProdromidis

    In order for a thread to be considered a question, it must be posted in the “support” section.

    I occasionally see them in other sections, but I can’t explain why that occurs. 🤷‍♂️

    In all question threads, the first reply will always mark it “answered” no matter what is posted, and the 2 points go to that person. I have saw this reversed by CMs in the past, but rarely.

    I’m glad you found this useful. I’m getting ready to post something in the main RC thread that you’ll find more useful though 😀

  • Nikolaos_ProdromidisNikolaos_Prodromidis Posts: 1,834 Level 4
    edited August 3

    I have also the question why some answered or accepted answered threads appear out of support section and the only answer I found is that they probably appear twice:

    • On support section
    • On section related to their subject

    Maybe I am wrong about this! I suppose we can find the answer some day!! 😃

    @headoperations @NamTruong2001

    @Lady_Sarina

  • Freddy_Freddy_ Posts: 68,478 Crushing Legend

    @NikolaosProdromidis Hi,

    Questions can be asked in support or in discussion area but you have to go to the ask a question, not just the discussion in this area.

    General discussions are not classed as questions

    As for points if it is a ask a question in discussion area or in support , everyone who responds gets 2 points but only for there first answer. you can respond multiple times but only get 2 points for your first reply. the first reply marks it as answered but only that, answer could be right or wrong or even spam.

    The person asking the question can accept your answer or a CM can but rarely do they do this now and yes you can answer many without accepted answers but you do get them. So do not give up hope on answering questions.

    You now then get badges and big points for accepted answer milestones.

    Personally been here properly for around 2 years at a guess and estimate i have over 1000 accepted answers. So even though the accepted answer percentage is probably low shows that they can still be obtained at a decent rate

    Points for milestones are normally 10x the the milestone till you get to 250 accepted answers which at moment is highest badge you can get. New ones alledgedly on the way but i have been waiting a while for these

  • Nikolaos_ProdromidisNikolaos_Prodromidis Posts: 1,834 Level 4

    Thanks @Freddy_ , your answer is very helpful!

    I navigated in the forum, found info about accepted answers, but not about answers! 🙂

    It is very difficult to have accepted answers, because, as mentioned before, many people disappear when they get answer to their question! 😉

  • Freddy_Freddy_ Posts: 68,478 Crushing Legend

    @NikolaosProdromidis Yes you are right but as always you do not give up hope just because of this. the fly by nights some will accept answers as well. you will find a lot of long standing community members do not accept answers also. Its a no win situation really but i just look at it as if they accept the answer its a bonus.

    Shame really as think more people would help in support areas if they thought the chances of accepted answers percentage was a lot higher than it is at present. If you ask a question look at the does this answer your question Yes/no. Maybe this could be made bolder and different color and more people would notice it more

  • headoperationsheadoperations Posts: 4,752 Level 5

    @Freddy_ you are correct.

    If more took the time to “accept” answers, it would provide motivation for members.

    After I received the 50 answers badge, my luck seemed to completely “dry up”.

    I used to actively look for questions in all of the games I play, but the effort wasn’t worth it.

    Now I just occasionally look for open questions

    I would need either 44 or 45 more accepted answers to receive the next badge. There isn’t a doubt in my mind that I’ll never live to see that.

    I’d like to see it restructured…but after seeing the last overhaul of the complete points system, it would possibly be worse.

  • Freddy_Freddy_ Posts: 68,478 Crushing Legend

    @headoperations Hi

    For me there lies the issue with most people, they give up. As i say i always answer what i can to be helpful and always look at it that i am helping people. If they then accept the answer its a bonus. For me i seem to find they come in spits and spats some days you might get none then another 3 or 4.

    But yes did not like the points when they restructured it, now the big milestones i know i have completed 500 and more than likely 1000 but they have not made the badges yet there has been months waiting., but eventually i will be like the rest and just give up. You are doing them a service for free and its like you mean nothing, but without people like us the community does not function.

  • Nikolaos_ProdromidisNikolaos_Prodromidis Posts: 1,834 Level 4

    Good morning everybody! (It is morning in my timezone!) 😀

    This conversation is very helpful and I understood things I wanted to know about the forum's functionality!

    Thanks a lot @headoperations and @Freddy_

    I will come back if I have other questions!

    It could be also interesting if other members had questions to be discussed!

  • Nadia1770Nadia1770 Posts: 208 Level 3

    Reading this topic, I have some answers too, but actually for me they do not affect my forum life!

    Of course they are important as knowledge! 😉

  • Nikolaos_ProdromidisNikolaos_Prodromidis Posts: 1,834 Level 4

    I questioned something, not for Jelly, for Crash On The Run, and nobody responded within 2 days!

    O.K., I know that in COTR subforum they respond late or they do not respond at all!

    But it looks to me strange!

    Here is the question:

    @headoperations @NamTruong2001 @Lady_Sarina

    I know, it is a bit "off - topic", but it is about answers and also I feel that if I post this message into COTR subforum, nobody is gonna answer.... 🤔

  • headoperationsheadoperations Posts: 4,752 Level 5

    @Nikolaos_Prodromidis Thank you for the accepted answer on your Crash question.

    If I hadn’t saw it here, I wouldn’t have saw it at all. I only go there to get badges or to look for tips on harder areas.

    Like I said in that answer, I think their CM will be able to help. I think it would be a waste of time to ask the Jelly mod for help on it, as I don’t think she can get anything fixed.

    I actually play Crash quite a bit. I’m either a level 137 or 138. I enjoy it more now than I did at first.

    Too many angry people in that community though 😂

  • Nikolaos_ProdromidisNikolaos_Prodromidis Posts: 1,834 Level 4

    @headoperations in that subforum they don't respond at all or they respond very late! Maybe the type of questions I ask is "difficult", I don't know!

    Nobody reacted to my question there, so after 2 days I posted it also here and I knew that I could get an answer!

    Playing Crash I am on level ....4 !!! 😁😁😁

  • Lady_SarinaLady_Sarina Posts: 3,156 Jelly Moderator

    Hey @Nikolaos_Prodromidis

    I don't play that game nor overlap roles in that area, sorry.

    That's a long reply time so if this link here or this link here are of any help, let me know?

    Otherwise it may be good to talk to the CM of that game or tag them in the enquiry :0)

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