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Jerrilyn_Harvey
Jerrilyn_Harvey Posts: 32

Level 3

jelly ficient offer $3.49 I have been unable to purchase for about 2 weeks. I click to buy and it just stays in loading mode. I literally have to close the game to continue to play.

Answers

  • Freddy_
    Freddy_ Posts: 68,477

    @Jerrilyn_Harvey Hi and welcome,

    Check your device and game are up to date, log out and restart your device ands then log back in and see if this resolves your issue.

    Will also tag the Jelly Mod @Lady_Sarina in case this is something that needs reporting

    Thank you

  • Lady_Sarina
    Lady_Sarina Posts: 5,618

    Hi @Jerrilyn_Harvey

    Yes definitely try the steps mentioned above.

    If still occurring please let us know which device and platform you are playing on and your Player ID to please :0)

Hey! Would you like to give us your opinion?