✉️Empty lives inbox after receiving a notification - Under investigation!

Lola_Pop

Hello @Chrispekkanen !

Thanks for letting us know- it's very helpful as we can send this to the Studio right away. However, please try out these steps HERE to make sure everything is up to date before we tell the team to investigate further. 😊

Thanks!

[Deleted User]

I hope your glitch is fixed!!

NamTruong2001

@Lola_Pop Oh thanks, it's working fine now!

berbex

message says i have 3 lives but when i click nothing comes up

Lady_Sarina

Hi @berbex

Welcome to Jelly Community :0)

In the green boxes above your post, you'll see the first discussion is a discussion about not receiving the lives and recently there's been a fix. It's important to check for all the updates and not just the game. In that same discussion you'll see a comment from our Jelly CM with a link for that too, and how to do it for which devices :0)

Hilda1962

Edited by CM: 🤔 Oops! Please repost in English so everyone can understand - Check our House Rules

Lady_Sarina

Hi @Hilda1962

Welcome to Jelly Community :0)

In the post above yours⬆ , the 2nd link will take you to the troubleshooting steps to follow :0)

Here's a translator I find Helpful, as English is the supported language of the forums please 👍

jojo__61

What can I not access the lives given to me …or send any lives to my friends ?? I hit the button and the disappear ??

Nikolaos_Prodromidis

Hi @jojo__61 and welcome to our Community!

If you want to send a live to a friend, you can hit the button and then the message that your friend asks for life disappears, so this means that the life has been sent! 🙂

I 've checked it just now and it works!

treb69

When I went to the place where one can ask for lives from, friends all the friends that were there previously had vanished