Friends No Longer Showing Up

Laurel1985

Hi! For some reason my friends are no longer showing up. I can’t send or receive lives. The players names and pictures in the competition are blank as well. I’ve logged out and logged back in. Deleted the app and reinstalled, but no luck. Can you help? Thanks!

Lady_Sarina

Hi @Laurel1985

Welcome to the Jelly Community :0)

As we've had some good changes in the Community recently, I'll help give you a look around and give some troubleshooting tips along the way 👍

In Jelly Support Area there is the newer thread Technical Issues?. There you'll see that we've had a bug with the Friends List. It is being looked into and a suggestion is to try this link.....⬅️not sure which device or platform you are using but you can choose which option suits you best and do those steps.

please let us know how you go with those steps as feedback is good to receive, in the empty lives in notifications discussions 😃