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Any new updates on arena being closed??

I have been checking to see if the arena is opened yet on my iPhone iPad and Samsung Galaxy since 4:30AM. I have the newest updated apps on all my devices

I am very new to writing in forum's so I hope I am writing this in the correct place.

Thank you

Best Answers

  • Nikolaos_ProdromidisNikolaos_Prodromidis Posts: 2,596 Jelly Moderator
    Accepted Answer

    Hi @mdeus!

    RC is open for me, but closed for my wife!

    I suppose some local issues.

    Accepted Answer
  • Hey! Would you like to give us your opinion?

  • Lola_PopLola_Pop Posts: 10,051 Community Manager
    Accepted Answer

    Hello Royal Champions,

    We understand your frustration, and we'd like to tell you some more about what's happening and what to do if you haven't got access to the Arena at the moment:

    1. The emails sent by Player Support don't state that the Royal Championship is gone for good; they just say some features may disappear at times, or test groups may be reshuffled. Nothing more. We haven't been informed by the Jelly team about any decision to remove the Championship forever.
    2. Please don't log out and back in, as this is not working, according to what we've been told by other players
    3. Also, please don't uninstall and reinstall the app- that's not working either and can cause the loss of Boosters and more

    Last but not least: please be patient, we're working with the Studio on this and we'll be able to tell you more soon. You can give us your feedback about this right in this thread, which we're sharing directly with the Jelly team.

    Thanks a lot, @Nikolaos_Prodromidis and @Lady_Sarina for all your help with this, and thanks to all our awesome Royal Champions for your understanding!

    Accepted Answer


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