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I never get prizes when I level up

Tracyparrelly
Tracyparrelly Posts: 16

Level 2

edited February 2022 in Support

Having fun here! Wondering why I never get the prizes ie ticket when I level up!

Comments

  • Lola_Pop
    Lola_Pop Posts: 12,038

    Hi @Tracyparrelly !

    We'd love to help! I have moved your question to the Support Area, and I'd like to ask you some more just to be able to understand the issue better.

    Aren't you getting any of your rewards in the game?

    Is your connection stable?

    Which platform are you playing on?

    Hope we can solve it! 😊

  • Tracyparrelly
    Tracyparrelly Posts: 16

    Level 2

    No, I do not get any of the rewards when I level up. I am playing on my iPhone with the latest update. My connection is stable.

Hey! Would you like to give us your opinion?