I never get prizes when I level up

Tracyparrelly

Having fun here! Wondering why I never get the prizes ie ticket when I level up!

Lola_Pop

Hi @Tracyparrelly !

We'd love to help! I have moved your question to the Support Area, and I'd like to ask you some more just to be able to understand the issue better.

Aren't you getting any of your rewards in the game?

Is your connection stable?

Which platform are you playing on?

Hope we can solve it! 😊

Tracyparrelly

No, I do not get any of the rewards when I level up. I am playing on my iPhone with the latest update. My connection is stable.