Facebook Candy Crush Jelly

bgood2152

glitch on facebook platform ..candy crush jelly will update to my current level of 5539 but if I leave the page it reverts back to level 5525 and says there are no more levels. If I win 5525 it takes me up to level 5539. I reinstalled Chrome but same problem exists.

Lady_Sarina

Hi @bgood2152

Please provide your Jelly Player ID and we'll look into it for you :O)

bgood2152

What's my Jelly Player ID? I see the number 149 next to my player icon. I'm currently at level 5548 on all other platforms and still stuck at level 5525 on Facebook with message " new levels are coming soon...."

Lady_Sarina

Hi @bgood2152

Open the Jelly App and on the Jelly Skin you'll see "My Profile"

Click on that purple icon.

At the top of the screen in the center is the "King" logo.

Double tap on the logo

Double tapping the King Icon will show you, your Player ID Number.

Please post that ID and also which device you are playing on (Windows Mobile/ PC etc)👍

bgood2152

Thanks number is 5199022024. As of today I'm still stuck on Facebook Level 5525, even after repeatedly winning. I'm currently now on level 5560 on all other platforms. Thanks for your assistance.🙂🙂