Sign Up!

🔥 Hot Right Now in Candy Crush Jelly Saga 🌶
🏆 Claim your level milestone badges:
1000 // 2000 // 3000 // 4000 // 5000 // 6000 // 7000 // 8000
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏

💰️❌ Facebook issue with purchases (game freezing/giving error message)!

Lola_Pop
Lola_Pop Posts: 12,036

We are experiencing a temporary connection issue with all purchases in Candy Crush Jelly Saga on Facebook.

Also, Candy Crush Soda Saga, Candy Crush Soda and Pet Rescue Saga are experiencing similar issues.

This issue may give various error messages or cause the game to freeze or crash when trying to make a purchase.

The usage of Gold Bars for Boosters or Extra Moves is also affected.


You can still play the game on Facebook. Only purchases are interrupted by this issue.

The purchases still work without any issues on all other platforms like the Windows app, iOS, Android and Amazon Kindle.


We are working on a fix to get everything back on track and counting on having this sorted out shortly.

Thanks for your patience!

Answers

Hey! Would you like to give us your opinion?