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Game freezing

grffxprs
grffxprs Posts: 167
in Support

I'm on level 5663 and the the game has frozen on me twice in the last 5 minutes when I was about to beat the level. The first time I just closed the ap and restarted.

Screenshot_20220427-091908_Candy Crush Jelly.jpg


Answers

  • Nikolaos_Prodromidis
    Nikolaos_Prodromidis Posts: 6,347

    Hi @grffxprs!

    Did the game freeze other times lately?

    It could be some local problem, related to your device, so a good suggestion is to clear app's cache!

    However, if the problem appears again, inform us to report it to the tech team!

  • NamTruong2001
    NamTruong2001 Posts: 4,384

    Mine, too. I had combined Color Bomb and Coloring Candy in level 5645 and the game suddenly froze. It forced me to restart the level and it's even marked as a hard level.

Hey! Would you like to give us your opinion?

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