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Lost All Boosters

AuntyTee
AuntyTee Posts: 12

Level 2

my candy crush jelly kept closing each time I attempted to play on iPad. Did a reboot of device didn’t help. Deleted app and reinstalled, my progress saved thank goodness as I hit milestone of level 5000+

I can play again however I have a problem, I lost all my booster before I enter the level as well as inside the level.

can you wave some sugar magic and reinstate my boosters 🙏🏻

Best Answer

  • Lindark
    Lindark Posts: 5,713
    Answer ✓

    So sorry for your loss :( It has happened to me too. It is a good idea to use your boosters as they come in so that you don’t lose them all!

Answers

  • Lola_Pop
    Lola_Pop Posts: 12,038

    Hi @AuntyTee !

    We'd love to help, but this situation is tricky- if those Boosters had been won or obtained for free in the game, we do not offer a replacement for these, as per our Terms and Conditions. You can reach out to our Player Support team for more information. Please head over HERE for more details about it.

  • AuntyTee
    AuntyTee Posts: 12

    Level 2

    🥺😩 no this is not good, so many years of collecting all gone….devastated 🥺😩

  • Lindark
    Lindark Posts: 5,713
    Answer ✓

    So sorry for your loss :( It has happened to me too. It is a good idea to use your boosters as they come in so that you don’t lose them all!

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