💬 Need to talk in private to a moderator or Community Manager? Write here!

Lola_Pop

For some matters, you might need to talk to a Moderator or Community Manager in private, if so please comment in this thread and we'll reach out to you.

What can we help you with through private messages?

• Change your profile picture
• Report abuse or inappropriate behaviors by other players
• Ask a private question to a Mod or CM

If you need to come into contact with us, please comment down below and we'll get back to you shortly.

Andres-2

Hi @Lola_Pop

Shouldn't this post be pinned to the front page otherwise it will quickly disappear?

EOTheGr8

@Lady_Sarina May I request to have a PM open with us please? 😊

jmanzke

Somebody is using my name and profile picture and I need it investigated immediately!

GRANDPA55

I AM TIRED OF GETTING THE WEBGL WHEN I TRY TO PLAY CANDY CRUSH JELLY SAGA IT WON'T LET ME PLAY NOW IT HAD IN THE PAST WHAT IS THE PROBLEM IF YOU CAN'T GET IT TO WORK THEN WHY OFFER PEOPLE TO PLAY THE GAME IF IT KEEPS POPPING UP THE WEBGL AND WHEN YOU CLICK ON IT IT GOES TO A GREY SCREEN WITH A SAD FACE

lnda

I am not able to play the regular game ...it will let me play the royal championship ,I have deleted reinstalled but still not able it will let me do two to three moves and then boots me out ,I have closed all tabs got rid of history in other windows but still to no availability to play what's up .

jmanzke

https://community.king.com/en/candy-crush-jelly-saga/discussion/comment/2302541#Comment_2302541

Is a moderator going to reach out to me or no????

Nikolaos_Prodromidis

Hi @jmanzke and welcome to our Community!

To help you, I have to ask you first: The player who "is using your name and your profile picture" was your opponent in R.C.?

(I suppose that you have not a screenshot, but it is o.k.) 🙂

jmanzke

https://community.king.com/en/candy-crush-jelly-saga/discussion/comment/2309054#Comment_2309054

Correct. Please see the attached pics.

lnda

I have know clue who that is

lnda

https://community.king.com/en/candy-crush-jelly-saga/discussion/375238/need-to-talk-in-private-to-a-moderator-or-community-manager-write-here

Yes it keeps booting me out,I'm in the 2000s ,been playing awhile I've deleted reinstalled and still won't let me play it's very aggravating,it will let me play the royal champ. But that's all sometimes I can play 2 to 3 moves in regular and then boots me out ....this needs to be fixed !!!!!!