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Shows Lives from friends but they disappear when I click on the number.

This has been going on for 8 or 9 months. I play through Facebook using Firefox. I cannot send lives to others nor redeem those sent to me when playing on the desktop. I will see a number indicating I have lives from friends but when I click on it there is nothing there. Also, when the option to send lives to friends comes up with their names and I click Send nothing is ever sent. I can play on an Iphone on the same account and it works fine. Any help?

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