Can my levels be restored???

kiara_wael · August 2020

https://community.king.com/en/candy-crush-jelly-saga/discussion/309075/why

Hi @spuggz . Welcome to our Community

No worries your level saved if you play through Facebook or King Account

Please check this page

https://community.king.com/en/candy-crush-saga/discussion/251570/have-you-lost-your-levels-heres-how-to-get-them-restored

Let us know if its works

Pitty_Kitty · August 2020

@spuggz Hi and welcome to the community :)

If you have a Facebook or King account (email + password) you can try recovering your progress by following Kiara's guide.

If you fail to recover progress anyway, please tell us what games you've lost your progress in and what were your last levels.

If you don't have an Fb or King account please create it.

Then tell us your game ID which is a 10 digits number so your games can be located and progress manually restored by a community manager in charge of the specific game.

Game ID on Facebook: HERE

Game ID on King account: HERE

Though CC jelly has yet to reach level 4000, I believe, are you sure this is the support section you're looking for? 🤔

rajdeeptb · August 2020

https://community.king.com/en/candy-crush-jelly-saga/discussion/309075/why

hi dear welcome to our community

sorry for the inconvenience

Have You Logged in your game with Facebook Accounts Or King Account ?

If Yes Then Don't Worry . please Read All information about this here 👇

https://community.king.com/en/candy-crush-saga/discussion/251570/have-you-lost-your-levels-heres-how-to-get-them-restored

Hope This Helps

Have Fun

rajdeeptb · August 2020

https://community.king.com/en/candy-crush-jelly-saga/discussion/307399/progress-lost

Hope You Find It Now.

rajdeeptb · August 2020

https://community.king.com/en/candy-crush-jelly-saga/discussion/309390/can-my-levels-be-restored

Hi dear welcome to our community

Are You Logged In your game With Facebook, Email Or King Account?? If Yes 👇

Then Don't Worry.

Want To Restore Your Progress Please Read This 👇

https://community.king.com/en/candy-crush-saga/discussion/251570/have-you-lost-your-levels-heres-how-to-get-them-restored

Hope This Helps

Have Fun

Pitty_Kitty · August 2020

Hi @mcbrown and welcome :)

If you have a Facebook or King account (email + password) you can try recovering your progress by following rajdeeptb's link.

If you didn't have any account then you lost your progress permanently when you reinstalled, unfortunately.

But don't worry! it can still be recovered. If you don't have an Fb or King account please create it.

Then tell us your last level you wish to return to and you game ID which is a 10 digits number so your game can be located and progress manually restored by a community manager @Lola_Pop @LadyRaffie

here's how you can find your game ID:

on Facebook: HERE

on King account: HERE