Jelly crush level 1334 issue

casso62 · February 2019

Second day in a row that a monkling falls below the rope but it doesn’t register in the game. So the screen doesn’t move back to the top to continue. This keeps happening.

_Elsa_ · February 2019

Hi @casso62, thank you for posting here in the community. You are referring to Candy Crush Jelly Saga correct? This community is for Candy Crush Saga.

It might be a new glitch starting so I will keep my eyes open here to see if anyone else reports this. I am going to ask you to please do some troubleshooting because they will want you to do it anyway. Clear the history and then do some troubleshooting from one of the links below.

Browsers

https://community.king.com/en/candy-crush-saga/discussion/218696/web-browser-update

IOS

https://community.king.com/en/blog/discussion/246638/is-your-game-crashing-on-an-ios-device

Android

https://community.king.com/en/blog/discussion/234676/is-your-game-crashing-on-an-android-device

For any Jelly questions, you can use this community in the future: https://community.king.com/en/candy-crush-jelly-saga/categories/support-ccjs

Cezdiamond · February 2019

Hello everyone!
I will move this thread to the Candy Crush Jelly Saga community

Thanks!

sherronil · October 2020

I am having a issue with the level 1334 of candy crush soda. Every time I play that level one of the monkling falls below the rope and stays there, so the screen won't roll back up. Therefore never winning the level.

Lola_Pop · October 2020

Hello @sherronil !

Welcome to the Community, first of all 🤗

Could you please post a screenshot of the level?

Here is how you take a screenshot and this is how to post it:

Thanks so much! 😊

Jelly crush level 1334 issue

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