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Answers
@momosix Hello and welcome to our sweet community.
If your question relates to the Royal Championship, there are currently internet connection issues in the game. It has already been reported and work is under way.
Please have some patience. We cannot say at the moment how long it will take.
Thank you for pointing this out.
___________________________________________ I love the Jelly Queen. _____________________________
I play the following games:
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3 · 2Helpful Woah! 1Sweet Love HahaI am having the same issues. it insists I am not connected.
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3 · 1Helpful Woah! 2Sweet Love HahaHello and welcome to our beautiful community
I've reported numerous problems. The CM comes back on Monday and will take care of it. Please be patient and you will get an answer Have a nice weekend
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0 · Helpful Woah! Sweet Love HahaHi.
Welcome to the sweet King community.
If after following the steps indicated by Spinnifix the problem persists, please try turning off your device's internet connection for a couple of minutes, with the game open. Then turn on your device connection again, it should now work properly. Some players solved it that way.
I will be here for anything you need. Thanks and keep enjoying
Help us improve the community
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Please don't forget your reactions. You all have a reaction from me
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1 · Helpful 1Woah! Sweet Love HahaHi.
Welcome to the sweet King community. Please try turning off your device's internet connection for a couple of minutes, with the game running. Then turn on your device connection again, it should now work properly.
Some players solved it that way.
I will be here for anything you need. Thanks and keep enjoying
Help us improve the community
ย HERE
______
Internationalย Corner
ES ๐ช๐ธ. DE ๐ฉ๐ช. FR ๐ซ๐ท
Please don't forget your reactions. You all have a reaction from me
๐ค๐โฅ๏ธ๐๐๐๐งกโค๏ธ๐๐ค ย
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0 · Helpful Woah! Sweet Love HahaI have an iPhone 6 and ever since the update to jelly I have not been able to connect to the internet for the royal championship. Since apple came out with new phones (I will not be buying one) and maybe jelly royal has been configured for new phones is that maybe why my old iPhone is not able to connect to internet for the royal championship? I get internet for All other king games. Does this make sense? Can it be fixed? Thanks๐
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2 · 1Helpful Woah! Sweet 1Love HahaHi. Welcome to the sweet King community.
Please try turning off your device's internet connection for a couple of minutes, with the game running. Then turn on your device connection again, it should now work properly. Some players solved it that way.
I will be here for anything you need.
Thanks and keep enjoying
Help us improve the community
ย HERE
______
Internationalย Corner
ES ๐ช๐ธ. DE ๐ฉ๐ช. FR ๐ซ๐ท
Please don't forget your reactions. You all have a reaction from me
๐ค๐โฅ๏ธ๐๐๐๐งกโค๏ธ๐๐ค ย
- Report
0 · Helpful Woah! Sweet Love HahaI've had the same phone. Not the problem
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2 · 1Helpful Woah! 1Sweet Love HahaI've got the same issue on an iPhone.
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2 · Helpful Woah! 2Sweet Love HahaI have tried everything suggested such as on/off connections, deleting cache, ensuring lots of memory space, reinstalling, resetting network connections, log in/out and absolutely nothing is fixing this. Is it possible there is some sort of conflict with other apps? ๐ Thanks!
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3 · Helpful Woah! 3Sweet Love HahaHello ๐
Welcome to the sweet King community.
While we wait for a solution for this connection problem, I will tell you that some players have managed to fix it by turning off the device's internet connection for a couple of minutes with the game open. When I turned on the device connection again everything worked correctly.
Luck ๐ค
Thanks and keep enjoying
Help us improve the community
ย HERE
______
Internationalย Corner
ES ๐ช๐ธ. DE ๐ฉ๐ช. FR ๐ซ๐ท
Please don't forget your reactions. You all have a reaction from me
๐ค๐โฅ๏ธ๐๐๐๐งกโค๏ธ๐๐ค ย
- Report
0 · Helpful Woah! Sweet Love HahaHello ๐ Welcome to the sweet King community. While we wait for a solution for this connection problem, I will tell you that some players have managed to fix it by turning off the device's internet connection for a couple of minutes with the game open. When I turned on the device connection again everything worked correctly.
Luck ๐ค
Thanks and keep enjoying
IMPORTANT It is not about turning off the router or device you are connected to, I am talking about turning off the connection on the device you are playing on. When the error message appears, you turn off the connection, wait two minutes and turn it on again. I insist on the device you are playing on, not the router. Please let me know if it worked here ๐ค
Help us improve the community
ย HERE
______
Internationalย Corner
ES ๐ช๐ธ. DE ๐ฉ๐ช. FR ๐ซ๐ท
Please don't forget your reactions. You all have a reaction from me
๐ค๐โฅ๏ธ๐๐๐๐งกโค๏ธ๐๐ค ย
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2 · 2Helpful Woah! Sweet Love HahaMine doesnโt work either and Iโm on an iPhone
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0 · Helpful Woah! Sweet Love HahaI was having the same problems on my iPhone with it saying 'no internet' for the Royal Game, but working fine on the main game. I did as suggested above: opened the game, kept it open but turned off my internet (wifi and data), waited for 2 minutes and when I turned them back onagin, it worked. Hope this helps!
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1 · Helpful Woah! 1Sweet Love HahaI was not able to access the Thursday/Friday Royal Championship game. Today. Saturday, December 12, 2020, I was able to play a few rounds. When I tried to access the the game several hours later, the error message " No internet connection" appeared yet again. This is an ongoing issue with this game and incredibly frustrating. All the instructions provided (clear your cache & cookies, turn your internet on & off, restart your phone, restart the game, etc) don't work. This is a flaw with the game, especially when it affects all types of phones.
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3 · 2Helpful Woah! 1Sweet Love Haha