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Answer to Everything CCJS
DeepshikhaSharan
Posts: 2,676 
in Support
Hey there!
You could ask me @DeepshikhaSharan everything about the game here! I will reply to your question as soon as possible!
If you don't want to post a comment here, you could also post a Question in the Support Section!
Happy Crushing
Looking forward to all your questions!
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Comments
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This is not a FB issue, but yet a Candy Crush Jelly Saga issue when purchasing a packet. This is the third and last time I purchase the $29.99 offer for Candy Crush Jelly Saga. They say 3 times is a charm--BULL!!! I received everything in the packet except for the Color Bomb Lollipop Hammer.....Why is that? I'm spending my hard earned money to be cheated out of this.....This has been going on since last year, when I have made previous purchases of the $14.99 or the $29.99 packet. That's a lot of money in my book to not receive the doggone Color Bomb Lollipop Hammer but you receive everything else. I would like to be compensated with a replacement for the Color Bomb Lollipop Hammer. I look forward to hearing from you and have a good day.
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You will have to contact the King Player Support here for any kind of Issue with the Purchase. They will fix it!(https://soporto.king.com/contact)
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Level 4316 in Candy Crush Jelly - is it possible to play this level with 22 moves. Please advise. Thanks,
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ok, im confused, ive CCJS on computer &tablet, &ive reached either level 81 or 82 on my tablet, but my computer game says im still only on level 63! i dont care bout boosts, i can earn those either way, i just want to know how to even things out w/my levels! i mean..... thats bout 20 levels diff! i already tried logging out &back in of my king account &no change! so.... help any1?
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Hey there @Lily_Poulin,
I am not yet on Level 4316 and so I won't be able to give you any ideas on solving the level. But you can refer to YouTube Videos, if there are no good videos, feel free to let me know!
You have to log in with the Same Account on both the devices while there is a Good Internet Connection. After you log in, close the app on both the devices and open it back again. Try playing a level on both the devices if the progress hasn't changed. This should fix the issue! You can comment to let me know about any more issues @Tweetybell86
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Hey @DeepshikhaSharan Why is my Arena For The Royal Championship Closed?
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@Lily_Poulin @NamTruong2001 asked the same question, please look here.
I have dbut i have to say straight away that I couldn't complete this level without booster. There are no videos on the net yet.
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There is something wrong with this level because you would need several extra lives and more than one booster to pass this level.
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Thanks for all this info! I will tell about this to a CM and they will do whatever needs to be done!
@plushytoysfan I am having trouble understanding, could you expand the issue a bit more. Consider attaching a screenshot.
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Thanks @DeepshikhaSharan
@Lily_Poulin yes, I agree with you. I couldn't pass it without multiple boosters. When I start a level that is a normal level on the map, I first assume that it can be done with no or only a few boosters. This is not the case at level 4316 at all.
It should be revised or classified as a heavy level.
In addition, the fish also annoyed me extremely. Instead of destroying the fishing nets, they did something. Unfortunately, fish cannot be controlled by the user. But the studio would have to train them to dissolve the fishing nets first. Instead, they threw themselves on a candy, which I wanted to combine. It was really annoying.
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