Again, I didn’t get all the boosters I won

Harrell · January 2021

Why am I not getting all the boosters that I win? I can only give you a screenshot of what I have and not what I should have won. I shouldn’t have to take a screenshot every time I win boosters just to prove I didn’t get them. This is getting really old.

Freddy_ · January 2021

@Harrell Hi and welcome. please check your device and game is up to date, clear your app cache from app store and log out and restart your device, then log back in and see if this solves your issue. Unfortunately the community cannot help with missing reward issues, you can try customer support to see if they can help as a goodwill gesture, but normally it is purchases they will help with

For any missing rewards

Please email Player Support directly from the game.

When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.

Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email

or alternatively you can use the contact us below but you need you game ID for this

https://soporto.king.com/contact

https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-game-user-id-and-where-can-i-find-it

Hope this helps