Hello and welcome to our friendly community
Please go to this link and he could help you.
it will not work in the middle of the game but it will work in other cases
I am 300 %sure this game is manipulated!! Mij opponent was about to loose the game., had no boosters and suddenly she had a striped lolly without even playing?!! She used it and won. How is thas possible??😠
It is possible if your opponent is a bot!! 🤖🤖🤖
Every time I start to win or get a win streak about the third or fourth win the very end of the game right before I'm getting ready to win is shut off on me and go no internet and take my win streak and say I lost. I've got gold bars everything and played the Royal championship trying to win and every time I do when they set me off how do I get reimbursed for that
@fishfan626 Hi and welcome, The issue is known and the game studio are currently investigating this and hopefully a fix for the issue will be found soon. All we can do at the moment is be patient and make sure we keep the game up to date
Is there anyway I can get reimbursed for what I lost I mean it's done it to me like 10 times now and I'll show you my purchase history I buy a lot of gold bars and stuff so and it ain't cheap just saying I appreciate the help thank you
@fishfan626 Hi Again, The community can not deal with purchase issues but you can contact customer support and they should help you with any purchase issues, please note that any free gold used cannot be replaced
Please email Player Support directly from the game.
When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email
or alternatively you can use the contact us below but you need you game ID for this
Hope this helps
Same thing happened to me only I was right in the middle of a match(I was winning of course)and the screen just froze on my opponents move. They could send me stupid emojis and I could send ones back but I eventually just had to close out of the game and restart it. Only to find out I had lost my winning streak and lost a ticket. My internet connection was fine, it was only the game that seemed to have a problem. Very frustrating. I can’t help but feel like I got ripped off.
Same!!!!!!! I loved the Royal championship at first. I got to the top of the leaderboard and got a long streak and suddenly I lost every game after that for 2 rounds of buying tickets because the person I’m playing against randomly gets lollipops and FISH from the sky, not even making them. I won every game I played until I bought gold bars and was on the leaderboard. People that make stupid moves and use their blocker to block my candies and don’t even know where to put it that aren’t winning anything all beat me in 2 turns. YES, 2!!! I’ve also had boards where I don’t have a move the ENTIRE GAME. Having to move candies at the very top that aren’t even part of my board/ color!!!!! Never happened until i bought bars and made it to 1st. Also, I cooled off from almost throwing my phone after that and played the next day and won, and instead of advancing on a streak and gaining points, Got “no connection” and my ticket was used, game won, and no reward what so ever after I reached 50. This is a huge scam. Im FURIOUS.
Yep this only started happening to me after I was on a streak/ bought bars. Now I can’t win a single game cause my opponent keeps getting AMAZING boards when I’ve only had 2 turns. Also, when I do win, I almost always get a “no connection” and lose my ticket and don’t win. What a joke. Bet you had this happen only after you won a lot
Its getting annoying. Tired of losing my winning streaks & boosters!
There's no chance to win playing against the
"Mad Dog" !!!! 🤪 😎 😠 🤖
You were absolutely right about your experiment! I did what you proposed about entering late in the competition because we will find less competitive players so I did exactly that yesterday. I entered the competition 16 hours after it started and Voilà! I won the RC! 😄👑🍭🍬
Congrats!! 🎉 You are a great player! 👏🏻👏🏻
Thank you! 🙏🏻
Hey! Would you like to give us your opinion?