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Why am I getting 11 messages and no help from friends?

CLEMDOG Posts: 4

Level 1

May 2021 in Support

I’m getting messages (11-12) so far. I’m not getting lives from my friends (wife included).

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  Lady_Sarina Posts: 5,618

  May 2021 Answer ✓

  Hi @CLEMDOG

  Is that the daily send in Jelly? Facebook?

  Are your device and app/ browser updated?

  Try this link in the Help centre here ;0)

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  NamTruong2001 Posts: 4,371

  May 2021 Answer ✓

  This issue is still happening on Facebook, I have 3 messages and it's empty when I open it.

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Answers

• 

  Lady_Sarina Posts: 5,618

  May 2021 Answer ✓

  Hi @CLEMDOG

  Is that the daily send in Jelly? Facebook?

  Are your device and app/ browser updated?

  Try this link in the Help centre here ;0)

  Flag

  • Report

  0 · Helpful Sweet Love Haha
• 

  NamTruong2001 Posts: 4,371

  May 2021 Answer ✓

  This issue is still happening on Facebook, I have 3 messages and it's empty when I open it.

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  • Report

  0 · Helpful Sweet Love Haha
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  CLEMDOG Posts: 4

  Level 1

  May 2021

  Thank you for your support. I recently transferred my phone number to an upgrade, but didn’t back anything up. My error. Lost a lot of levels. Will continue with my present levels and get back to having more fun.

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