Arena

Hi @Lorrainejou

Welcome to the Jelly Community!! :0)

Restarting the phone is a good start although you may need to clear the cache in the game app settings. Also ensure you have 2 G free space on the devices storage as this is recommended.

You can find troubleshooting steps for specific devices here

Hi @Lorrainejou

You'll need to go to your app settings, on your phone to do this and turn off the device and turn it back on again when done.

Although there may be some issues being fixed within the game also, so we may just have to be patient , as this may effect some other areas sometimes :0)

Have a wonder around the community though and check out the Jelly Race in Contests :0)

It's great to see you here

Hi @HarleyQnoT4ü

Welcome to the Jelly Community :0)

You can get helpful info on switching devices/ syncing accounts and other basic troubleshooting maintenance here.