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Not getting boosters after it says i won them. Why?

Not getting booster when it says I should get them.....................................


  • XarlyXarly Posts: 2,498 Community Manager

    Hi John,

    Can you please be more specific regarding when and in which scenario do you encounter this issue? That way we can help you out :-)



  • Hey! Would you like to give us your opinion?

  • When I win game it says I have evieved a booster but I don’t get it this has havppened several times this week

  • Lady_SarinaLady_Sarina Posts: 3,456 Jelly Moderator

    Hi @Susan_Owen @Harriet_Rosenber @skwanqhqnj

    Welcome to the Jelly Community!! :0)

    Would you let me know where the prizes were won please?

    Mastery Ranking up, Royal Ball - Fishing with Friends, Episode Race (teams with Misty) or from the Main Map Treasure Chests?

    Are you playing through Facebook and which devices are you playing on?

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