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Daily Bonus Problem?

3DogMama
3DogMama Posts: 11

Level 2
in Support

For the past few weeks I have not gotten my daily bonus. It says here's your daily bonus but when I go into the game there is no bonus no matter what day I am on. This has been happening for weeks.

Answers

  • Lady_Sarina
    Lady_Sarina Posts: 5,618

    Will check it out @3DogMama and get back to you when we know more.

    Would you please provide a little more detail also please: Player ID, device & platform type :O)

  • 3DogMama
    3DogMama Posts: 11

    Level 2

    My ID is 1195832488, device is a PC with Windows 10 using Firefox. Just checked it out this morning and no bonus. It says it but doesn't give it in game. Thank you for looking into this. :)

  • 3DogMama
    3DogMama Posts: 11

    Level 2

    Still NO daily bonus. Today was day 7 I would have had a coloring candy. What's going on?

  • Lola_Pop
    Lola_Pop Posts: 12,038

    Hello @3DogMama !

    @Lady_Sarina reported it to me, I'm sorry for the delay. We'll let you know as soon as we know some more. In the meantime, can you please confirm you're playing connected to the Internet and that you're opening the game in one device only?

  • 3DogMama
    3DogMama Posts: 11

    Level 2

    Yes I can confirm that I am connected to the internet and play on my PC.

  • HarlanBrandoPakpahan
    HarlanBrandoPakpahan Posts: 3

    Level 1

    I have never got daily bonus any more.

    What happened?

  • faceandzip
    faceandzip Posts: 23

    Level 3

    I haven't gotten daily bonus in Farm Heros in over a week-works in Pet Rescue though

Hey! Would you like to give us your opinion?

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