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I've lost all my progress on Candy Crush Jelly saga
Yasmin_Ayesha
Posts: 1
Level 1
in Support
Is there a way I could restore my candy crush jelly saga? I was on level 230 or something like that and my app kept closing although everything was updated so then I turned my phone off and on and clicked on Jelly saga and it took me to level 1. I have no login details for it either and now I'm put off to play.
Answers
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Hi Yasmin- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your Jellytastic journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)
Have a lovely week!
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I also have a similar situation where I lost all of my progress from candy crush jelly. I think I may have signed into my old Facebook account instead of my current one by mistake. Unfortunately it took me back to the beginning of the game when I was just about to hit 200. Please help!!!
