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How to get my levels back

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Feversole_
Feversole_ Posts: 1 Newbie

I have updated and now uninstalled and reinstalled candy crush saga jelly it let me connect to Facebook. But it has started me at level 1 and I want my levels back before your issue 

Answers

  • Johnny_Ryall
    Johnny_Ryall Posts: 3,725 Level 5
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    Hello,

    Thank you for your post.

    I have checked your game account and your game progress is saved and it is still available. You only need to go into the app and reconnect to the relevant Facebook/Kingdom account and your progress will return.

    To reconnect with Facebook please make sure first that you are logged in to the right account within the Facebook app/browser. Then on the home screen for Candy Crush. Tap to connect.

    To reconnect to Kingdom. Go to the game settings (bottom left) and tap the orange Kingdom icon. Here you can input your credentials.

    I hope this information helps.

    Kind regards,

    Johnny

  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
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    I think if you connect your game with fb or king I'd you will get your levels

Hey! Would you like to give us your opinion?