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I've lost all my progress on Candy Crush Jelly saga

2

Answers

  • Dulin
    Dulin Posts: 1

    Level 1

    Hi there, I lost my stages too today (on 300 something), back to 1. How do you restore to where you were before? Thanks

  • Cezdiamond
    Cezdiamond Posts: 6,497

    Hi @Zsombar and @Dulin I will send you both messages too :-) 

  • Catherine_Chong
    Catherine_Chong Posts: 1

    Level 1

    Same problem!

  • Cezdiamond
    Cezdiamond Posts: 6,497

    Same problem!

    Check your inbox :-)
  • Megan_McLaughlin
    Megan_McLaughlin Posts: 1

    Level 1

    Same issue here. I lost everything this morning. Can it be restored? Thank you!
  • Sarah_Morrison
    Sarah_Morrison Posts: 1

    Level 1

    Same issue! 

  • Cezdiamond
    Cezdiamond Posts: 6,497
    Same issue here. I lost everything this morning. Can it be restored? Thank you!
    Hi Megan- I will send you a message too :-)
  • Cezdiamond
    Cezdiamond Posts: 6,497

    Same issue! 

    Hi Sarah- I will send you a message too :-)
  • Andrew_Lange
    Andrew_Lange Posts: 2

    Level 1

    I have this same issue as well!!

  • PichuPika
    PichuPika Posts: 1

    Level 1

    Hi Yasmin-  Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your Jellytastic journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

    Have a lovely week!

    Could you please check mine as well! I was at level 700 something and now I am back at level 1 after having my phone repaired! Thanks

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