I am not receiving rewards for winning a game. Has been on going for over a week. Am on 2182

evillene · August 2019

Can you please fix this thank you

firebombmarkus · August 2019

Hi @evillene and welcome to our adorable Community 😊 How do you mean you don't receive the rewards? Are you referring to Allen The Alien?

Smitty · August 2019

I’m having the same issue. For over a week. I have video that shows Allen the Alien “giving” a prize, but no special candies appear on screen.

Smitty · August 2019

QueenB · August 2019

This was an issue but it just got fixed so Allen is back 🙌

Please make sure you all have game app version 2.25.13 installed so you have the latest game app version.

_Elsa_ · August 2019

Hi @Smitty, welcome to our community. I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here. We always run contests so be sure to do them for a chance to win gold bars.

I am not receiving rewards for winning a game. Has been on going for over a week. Am on 2182

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