Candy crush jelly does not update the version from the microsoft store

dhmh · March 2020

i have contacted microsoft and they tried to help and i still have the issue..it will not update no matter what i do..they told me to contact the publisher which is you..can you help?current version is

2.37.28..i have version ..my version from store is 2.34.41.0..it will not update..

Sukanta_Biswas · March 2020

Hi @dhmh

Welcome back to the king community.

I will be able to solve your problem.

Please send me a screenshot of your full wallpaper screen. Like that 👇️ (Press Windows key + print screen button)

dhmh · March 2020

Screenshot_3.jpg

when i click on the update now..it opens up my fb page and downloads but when i go back to my windows store version in doesnt update..as i log into windows store version with facebook..it should link the 2..

Sukanta_Biswas · March 2020

Hi @dhmh

First, the latest version of Microsoft is not on your device.

If your device does not have the latest version of Windows, your Microsoft Store will not be updated.

You can update your windows from Windows Update Assistant.

Click HERE for download Update Assistant then Run and Your device will be the latest version to do this.

When it's complete, open the Microsoft Store - Click Download and Updates - Candy Crush Jelly Saga - Update.

That's all 😀

dhmh · March 2020

Screenshot_4.jpg

i have been updated..here is a screen shots..so thats not the prob..i have been in touch with microsoft and they said its the game itself and to notify the publisher which is you..