Can't access to new levels

NamTruong2001 · March 2020

Henry_Hm_Chan · March 2020

@Lola_Pop My user id for CC Jelly on Facebook is 10203961232869501, many thanks

Lola_Pop · March 2020

Hello and thanks for writing back, @NamTruong2001 and @Henry_Hm_Chan !

Is the issue solved yet? Have you tried to update the game?

NamTruong2001 · March 2020

@Lola_Pop No, nothing. It's still grey. My game is always automatically updated, both web and mobile.

cgibrall · March 2020

@Lola_Pop my Player ID is

Thanks for all your help, hopefully this gets resolved soon! But your efforts are greatly appreciated!

Henry_Hm_Chan · March 2020

@Lola_Pop Same here, problem same as before. I have deleted and re-installed the app but problem persists...

Lola_Pop · March 2020

Hello guys!!

Thanks for your cooperation- the Game Studio is looking into it! I hope I can tell you more during the next hours!!

LadyRaffie · March 2020

Hello guys!

I've got some good news!

The Studio got back to me and told me they fixed the issue 🥳Just make sure your game is up to date and you will be able to see it fixed.

If you don't, please let us know!

Have a Jellycious evening! 🤗

Henry_Hm_Chan · March 2020

Yes, it works. Many thks...

Comments