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why wont my game load?

tibee2
tibee2 Posts: 2

Level 1

I just get a black screen after the downloading page

«134

Answers

  • stan1981
    stan1981 Posts: 3,418

    Do u have enough memory? Need at least 2GB of memory

  • ErickaNov
    ErickaNov Posts: 1

    Level 1

    I am having the same problem, and YES, I have plenty of memory. Didn't have any problems for the past YEAR.

  • tibee2
    tibee2 Posts: 2

    Level 1

    i was thinking of uninstalling it and reinstalling, just don't want to lose my progress.............can i do this?

  • airschmair
    airschmair Posts: 5

    Level 2

    The game does not load..cannot find any place to Contact them, nor do they have anything on Twitter. I've been playing this game for years..never had this problem before..and yes I have enough memory to handle the game. Has anyone heard anything?

  • airschmair
    airschmair Posts: 5

    Level 2

    I'm having the same problem.


  • airschmair
    airschmair Posts: 5

    Level 2

    Forgot to add the screenshot of it lol


  • Annette_Owens
    Annette_Owens Posts: 3

    Level 1

    help

  • airschmair
    airschmair Posts: 5

    Level 2

    I'm getting the same black screen Annette and no help. There is no contact button anywhere and I'll lose my bonus stuff if I can't play today...this is frustrating.

  • airschmair
    airschmair Posts: 5

    Level 2

    Found a way to contact them at queries@support.king.com.. I sent them a screenshot via email and they already said replied that they will contact me shortly....well hopefully.

  • sonyag
    sonyag Posts: 5

    Level 2

    why is my screen black when I load it

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