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Candy Crush Jelly Level 3597 stuck after game completion

Candy Crush Jelly Level 3597 stuck after game completion (see diagram below). Cannot make a move and the game does not advance. I am playing on Facebook /Win7. Pls fix thanks.


Best Answer

  • Lola_Pop
    Lola_Pop Posts: 12,038
    Answer ✓

    Hello, I'm back!!

    The Game Studio has just confirmed that the issue has been fixed! Please try to play the level again now and let us know if it works now 😊

    Thanks for your patience and let's keep crushing it!!

«1

Answers

  • stan1981
    stan1981 Posts: 3,418

    Can u move to win10? Possible?

    and check u have more than 2GB of memory left

  • Andres-2
    Andres-2 Posts: 4,499

    Same as me and I'm playing from the android app

  • donnakessler
    donnakessler Posts: 175

    Same here. iPhone ☹️

  • Henry_Hm_Chan
    Henry_Hm_Chan Posts: 112

    Same problem in W10 with 8GB. Pls help...

  • Lola_Pop
    Lola_Pop Posts: 12,038

    Hello Jellylicious players!!!

    Thanks for the heads-up! We'll report the level to the Game Studio.

    Meanwhile, please try out these steps.

    Thanks so much!!🤗

  • jelly921
    jelly921 Posts: 0

    Newbie

    Game would not complete after turning all cells . Happened twice. Used so many boosters in the process.

  • stan1981
    stan1981 Posts: 3,418

    Can screenshot? R u seeing the game freeze? Do check ur memory have more than 2GB left...

    restart ur device and update to latest version and see

  • Lola_Pop
    Lola_Pop Posts: 12,038
    Answer ✓

    Hello, I'm back!!

    The Game Studio has just confirmed that the issue has been fixed! Please try to play the level again now and let us know if it works now 😊

    Thanks for your patience and let's keep crushing it!!

  • Henry_Hm_Chan
    Henry_Hm_Chan Posts: 112

    Yes, it works!! (after deleting the app, clearing cache, and rebooting...) Thanks for the prompt fix...cheers

  • nj82
    nj82 Posts: 3

    Level 1

    I’ve beat this level several times. It just stops and will not continue. What gives?

Hey! Would you like to give us your opinion?