Hello Roberta, There is a thread here which lists several steps to help you reconnect and synchronize your game: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios Kind regards, Johnny
Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
Hello Kate, Could you please confirm what steps you have tried from the thread below: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out Thank you, Johnny
Hello George, On Windows device there are only 800 levels available. The newer levels will be available but I don't have a time for you right now. I promise that you won't have to wait too long at all! Kind regards, Johnny
Hello Denise, Could you please confirm if you are having difficulty passing the level or whether you do not see any further levels on your map and that is why you cannot progress. Kind regards, Johnny
Hello, Thank you for your post. It sounds like you have lost your connection in the game. You only need to go into the app and reconnect to the relevant Facebook/Kingdom account and your progress will return. To reconnect with Facebook please make sure first that you are logged in to the right account within the Facebook…