Well, unfortunately, the bug has reoccurred :( Re-installing the game would not be a big deal, but every time I do so, I will lose my free boosters and not be awarded the 1,000 star dust…
I think because I never receive the reward in the first place, do to the glitch, an exception was made. Support kindly decided to award me the star dust I missed out on, and my game is now running smoothly again. I am very grateful for all the assistance I received from both Support and the Community! Now I can get back to…
Thank you for the tip! I re-loaded the game to try out your advice, and came to realize that I had actually been logged out of the game 😅! The star counter on Stella's House has finally reset, so it seems that re-installing the game did correct that part of the problem. However, I still was not rewarded with Star Dust for…
I received several troubleshooting suggestions yesterday, which I followed, and also tried spending down my accumulated Star Dust to see if the star counter on Stella's House would update. However, the problem did not resolve itself. Today I was advised to uninstall and reinstall the game. I was told I would probably lose…
Thank you so much @PrettyBubbles ! I checked my inbox this morning and received a reply to my email to Support. I will let you know how things go from here, in case other players experience the same issue ❤️.